Can I make changes to or cancel my order once it's been placed?

Unfortunately, once you successfully make an order, we're not able to make any further changes like shipping method upgrades or change in quantities for your beauty haul. As Sephora is not liable for replacements or refunds for parcels that have been delivered to incorrect addresses provided, we always suggest reviewing your bag and shipping details before you check out!

For further enquiries, please contact our Customer Service Team here.

Wish to return an item after it's been received? You might want to read: What is the Returns and Exchange policy?