Title of Lucky Draw: Shop & Win: Be part of an unforgettable night with the global icon known for her chart-topping hits, theatrical style, and boundary-pushing performances.
Organizer: Sephora Singapore Pte Ltd (“Sephora”)
Duration: 2 May 2025 12:00am (SGT) to 14 May 2025 11:59pm (SGT) (“Lucky Draw Period”)
Details of Prizes: A total of 25 winners will be selected, and each winner shall be entitled to receive one (1) exclusive ticket to a live concert experience happening on 21 May 2025. (“Prizes”)
Lucky Draw Mechanics: Stand a chance to win one (1) exclusive ticket to a live concert experience happening on 21 May 2025 when you spend during the Lucky Draw Period. To qualify, members must carry out all of the following actions during the Lucky Draw Period (i.e., 2 May 2025 12:00am (SGT) to 14 May 2025 11:59am (SGT)):
(a) Submit a one-time registration at (“Registration Portal”)
(b) Be a Sephora Beauty Pass member – You must:
i. be signed into your Beauty Pass account for your online or in-app order to qualify for this Lucky Draw; and/or
ii. provide your Beauty Pass account at the point of check-out for your in-store purchase to qualify for this Lucky Draw; and
(c) Accumulate a minimum spend of SGD 100 on your order or purchase at www.sephora.sg and Sephora Singapore mobile app (collectively “Online Platforms”) and at Sephora Singapore stores (“In-store”).
Provided that you have submitted your one-time registration at the Registration Portal, each single receipt, order or purchase which fulfils the requirements in (b) and (c) above (each, a “Qualifying Purchase”) will automatically qualify as one (1) chance to win. Multiple entries are permitted for each participant, with an additional entry being allotted for each subsequent Qualifying Purchase. The more you spend, the more chances you get!
Details of the draw: Winners will be selected by random draw during business hours on 15 May 2025. The draw will take place physically at Sephora’s offices located at 391A Orchard Road, #16-00, Ngee Ann City Tower A, Singapore 238873, and will be livestreamed on Sephora’s Instagram account (@sephorasg).
Notification of winners: Winners will be notified via e-mail by 16 May 2025.
Terms and Conditions
Information on how to enter this Lucky Draw forms part of these terms & conditions. By submitting an entry via the Registration Portal and making a Qualifying Purchase (defined below), participants hereby agree to be bound by these terms & conditions. Entries must comply with these terms & conditions to be valid.
1. Organizing Entity: This Lucky Draw (“Lucky Draw”) is organised Sephora Singapore Pte Ltd, a company incorporated in Singapore and having its principal place of business at 391A Orchard Road, #16-00, Ngee Ann City Tower A, Singapore 238873 (“Sephora”).
2. Duration: Qualification for the Lucky Draw shall only be valid for qualifying purchases made from 2 May 2025 12:00am (SGT) to 14 May 2025 11:59pm (SGT) (“Lucky Draw Period”).
3. Lucky Draw Conditions and Mechanics
a. This Lucky Draw is open to all Sephora customers above the age of eighteen (18) years who have a valid Sephora Beauty Pass Account.
b. To enter the Lucky Draw, individuals must carry out all of the following actions during the Lucky Draw Period:
i. Submit a one-time registration at (“Registration Portal”).
ii. Be a Sephora Beauty Pass member – individuals must:
1. be signed into your Beauty Pass account for your online or in-app order to qualify for this Lucky Draw; and/or
2. provide your Beauty Pass account at the point of check-out for your in-store purchase to qualify for this Lucky Draw; and
iii. Accumulate a minimum spend of SGD 100 on your order or purchase at www.sephora.sg and Sephora Singapore mobile app (collectively “Online Platforms”) and at Sephora Singapore stores (“In-store”); and
c. Any entries that have not met all criteria set out above will not be qualified for the Lucky Draw and will be considered void for the purposes of this Lucky Draw.
d. Multiple entries are permitted for each participant. As such, provided that a participant has submitted their one-time registration at the Registration Portal, every subsequent single receipt, order or purchase which fulfils the requirements in Paragraph 3b.ii and iii. above (each, a “Qualifying Purchase”) will automatically qualify as one (1) chance to.
e. For the avoidance of doubt, each single Qualifying Purchase will only count as one (1) entry. For illustration, a single order or purchase totalling SGD 200 will only count as one (1) entry into the Lucky Draw.
f. For the avoidance of doubt, each participant in this Lucky Draw is only entitled to win a maximum of one (1) exclusive ticket to a live concert experience happening on 21 May 2025 during this Lucky Draw Period.
g. All participants must be signed into their Sephora Beauty Pass Account (if making a qualifying purchase via Sephora’s Online Platforms) or must provide their Beauty Pass Account details at the point of check-out (if making a qualifying purchase In-Store), in order to qualify for entry in the Lucky Draw. If any Qualifying Purchase is subsequently cancelled or refunded by the participant, the entry in the Lucky Draw which was tagged to that Qualifying Purchase will be considered void.
4. Eligibility: Sephora reserves the sole and absolute discretion to determine the eligibility of any person in relation to the Lucky Draw, and Sephora may at any time before, during or after the Lucky Draw restrict, prohibit or disqualify any person from participating in the Lucky Draw without providing any reason. Without prejudice to the foregoing, the following persons are excluded from entering the Lucky Draw:
a. employees of Sephora and/or its related entities, and their immediate family; and/or
b. proprietors and staff of companies involved in the production, publishing and administration of the Lucky Draw, and their immediate family.
For the avoidance of doubt, “immediate family” includes parents, siblings, spouse, children and grandparents.
5. Verification of identity: Sephora reserves the right to request verification of age, identity, residential address and any other information relevant to entry into or participation in this competition. Verification is at the discretion of Sephora, whose decision is final. Sephora reserves the right to disqualify any individual who is involved in any way in interfering or tampering with the conduct of this competition.
6. Details of Prizes
a. Each winner will receive one (1) exclusive ticket to a live concert experience happening on 21 May 2025 (each a “Prize” and collectively, “Prizes”).
b. A total of twenty-five (25) Prizes are available for this Lucky Draw. For the avoidance of doubt, each winner shall only be entitled to a maximum one (1) Prize, being one (1) exclusive ticket to a live concert experience happening on 21 May 2025.
c. The Prizes are non-exchangeable, non-transferable and no cash alternative shall be offered. Sephora shall not be liable to cover any costs and expenses associated with collecting the Prizes. Sephora accepts no responsibility or liability for any costs or expenses associated with the use of the Prizes other than the ones listed as part of the Prizes (if any).
7. Draw and Selection of Winners: A total of twenty five (25) participants (collectively, “Winners” and each a “Winner”) who have submitted their one-time registration and made a Qualifying Purchase during the Lucky Draw Period will be selected by random draw using the native randomizer formula on Microsoft Excel during business hours on 15 May 2025. The draw take place physically at Sephora’s offices located at 391A Orchard Road, #16-00, Ngee Ann City Tower A, Singapore 238873, and will be livestreamed on Sephora’s Instagram account (@sephorasg). The draw will be witnessed and audited by an independent public accountant.
8. Notification of Winners: All twenty five (25) Winners will be notified by 16 May 2025 via e-mail (“Notification of Selection”) to their registered email addresses based on Sephora’s records. Each winner must respond to Sephora by replying to the e-mail by 11.59 pm on 19 May 2025 to acknowledge receipt of the Notification of Selection and confirm acceptance of their Prize.
9. Distribution of Prizes: The Winners must collect their Prize in person at Sephora ION Orchard, 2 Orchard Turn, #B2-09, Singapore 238801 (during store operating hours) no later than 20 May 2025. The Winners will be required to produce their Notification of Selection as well as his/her proof of identity in order to collect their Prize. Sephora accepts no responsibility or liability for personal injury that may occur as a result of acceptance of any gifts.
10. Grounds for forfeit: Any Winner who:
a. fails to acknowledge receipt of the Notification of Selection and confirm acceptance of their Prize by the deadline prescribed in Paragraph 8;
b. fails to collect their Prize by the deadline prescribed in Paragraph 9;
c. is discovered by Sephora to have failed to satisfy the qualifying criteria as set out in these terms & conditions (in particular, Paragraph 3); and/or
d. is discovered by Sephora to have failed to comply with any instructions specified by Sephora,
shall have his/her Prize forfeited.
11. Forfeit and re-allocation of Prizes
a. All forfeited Prizes will be re-allocated to another individual(s) (“Substitute Winner(s)”) chosen by random draw using the native randomizer formula on Microsoft Excel at 391A Orchard Road, #16-00, Ngee Ann City Tower A, Singapore 238873. The random draw will be witnessed and audited by an independent public accountant.
b. Such Substitute Winner(s) shall be notified via e-mail (“Notification of Substitute Selection”) to their registered email addresses based on Sephora’s records and must thereafter respond to Sephora by replying to the e-mail within 1 working day to acknowledge receipt of the Notification of Substitute Selection and confirm acceptance of their Prize.
c. The Substitute Winner(s) must then collect their Prize in person at Sephora ION Orchard, 2 Orchard Turn, #B2-09, Singapore 238801 (during store operating hours) by 21 May 2025 12:00pm (SGT). The Substitute Winner(s) will similarly be required to produce their Notification of Substitute Selection as well as his/her proof of identity in order to collect their Prize.
d. Where any Substitute Winner(s) meets any of the criteria set out in Paragraph 10, he/she shall have his/her Prize forfeited, and the process set out in this Paragraph 11 shall be repeated.
e. Should any Prize(s) remain unclaimed by 21 May 2025 12:00pm (SGT), the unclaimed Prize(s) or a monetary sum equivalent to the value of such unclaimed Prize(s) shall be donated to a charitable organisation selected by Sephora.
12. Participant’s Undertaking: Each participant shall be solely responsible for ensuring that his/her participation in this Lucky Draw is not illegal or prohibited by the laws or regulations of any country relevant or applicable to the participant. Sephora reserves the right to disqualify an otherwise eligible person from winning a prize and/or substitute another person as the winner in the event that Sephora, in its sole and absolute discretion, believes that the particular person may have contravened, will contravene or has contravened any of these terms & conditions and/or may bring Sephora and/or its affiliates into disrepute. In the event a prize has already been awarded and/or distributed to such a person, the prize must be returned to Sephora at such person’s sole cost and expense.
13. Sephora’s Exclusion of Liability: Except for any liability that cannot be excluded by law, Sephora (including its affiliates and each of their officers, employees and agents) excludes all liability (including negligence), for any personal injury or any loss (including loss of opportunity), damage, expense or other costs arising in connection with the Lucky Draw, including, but not limited to, any of the following:
a. any loss, damages or expense caused by or attributable in whole or in part to any participant’s own act, omission, default or failure to comply with any of the conditions set out in these terms & conditions;
b. any indirect, incidental, consequential, special or exemplary costs, claims, expenses, loss or damages, even if informed of the possibility of such costs, claims, expenses, loss, and damage;
c. any equipment, system, satellite, network, server or connection failure, error, omission, interruption, delay in transmission, computer virus or other malicious, destructive, or corrupting code, agent program, or macros (whether or not under Sephora’s control), including where any entry is not successfully completed as a result;
d. any theft, unauthorized access or third party interference;
e. any claim that is late, lost, altered, damaged or misdirected (whether or not it is after receipt by Sephora) due to any reason beyond the reasonable control of Sephora;
f. any tax liability incurred by a winner or claimant; or
g. the use by a Winner (or Substitute Winner) of any Prize.
To the maximum extent permitted by law, each participant agrees to indemnify Sephora against any losses, damages, costs, expenses, claims or liabilities of any kind arising in connection with his or her participation in this lucky draw.
14. Sephora’s Rights
a. Sephora’s decision regarding the award of all prizes, and/or in every situation including any not covered in these terms & conditions, shall be final and binding on all participants in the contest, and no queries, challenges or appeals may be made or entertained regarding Sephora’s decision on the same.
b. Sephora reserves the right, in its sole and absolute discretion, to hold void, cancel, suspend, postpone or amend the lucky draw.
c. Sephora reserves the right, in its sole and absolute discretion, to substitute or replace any Prizes with items of similar value without prior notice. The Winner(s) (or Substitute Winner(s)) will not be entitled to any additional compensation in the event that the Prize has been substituted at equal or greater value.
15. Personal Data
a. By participating and/or entering in this Lucky Draw, participants hereby acknowledge and agree that Sephora may collect, use, process and/or disclose the participant’s personal data for the purposes and in the manner set out in this Paragraph 15 and Sephora’s privacy policy (accessible at www.sephora.sg/privacy).
b. Without prejudice to Paragraph 15.a, participants further agree that Sephora may collect, use, process and/or disclose personal data for the following purposes:
i. to conduct, administer and fulfil the Lucky Draw, including:
1. sending e-mails and other electronic messages and/or telephoning participants in connection with the Lucky Draw. This may include sending periodic e-mail updates regarding a participant’s total accumulated spend and how many entries he/she is currently entitled to; and
2. disclosing personal data to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Singapore regulatory authorities; and
ii. for promotional, advertising, marketing, publicity, research and profiling purposes in connection with the Lucky Draw and Sephora’s business.
c. Participants may access, change and/or update their personal information by contacting Sephora at dpo@sephora.sg.
16. Intellectual Property: Any trademarks, graphic symbols, logos or intellectual property contained in any materials used in connection with this Lucky Draw, in particular that relating to the Prizes, are the property of their respective owners. Sephora and its affiliates and contractors are not affiliated with, or endorsed or sponsored by, such owners and their relevant affiliates.
17. Governing Law and Dispute Resolution: This Lucky Draw shall be governed by Singapore law and each participant agrees to submit any claim, dispute or controversy to the non-exclusive jurisdiction of the courts of the Republic of Singapore
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