Returns & Credits

1. How do I cancel the purchase of a Sephora E-Gift Card?

Once the payment is made, a Sephora E-Gift Card purchase cannot be cancelled.
Sephora reserves the right to cancel orders made by unverified and unconfirmed Credit Card accounts.

2. How will returns on items be handled?

If you would like to return an item that was purchased by a Sephora E-Gift Card/Gift Card, your refund will be credited to either an online credit (if returned by mail) or another Sephora Gift Card (if returned in store). Any funds charged to a credit card will be automatically credited to the same card.