Receiving & Redemption

1. What exactly does the recipient receive when I send a Sephora E-Gift Card?

The recipient receives an email which contains the Sephora E-Gift Card design chosen during purchase, along with information such as the Sephora E-Gift Card value, card number, PIN number, and a personalized message.

2. When would the Sephora E-Gift Card I purchased online be sent to the recipient?

The Sephora E-Gift Card will be sent to the recipient on the date you chose at the time of purchase.

3. Where can the Sephora E-Gift Card be used?

Sephora E-Gift Cards can only be used for online purchase or in the Sephora stores in the country of purchase.

4. Do I need a special printer to print the Sephora E-Gift Card?

No. You can use any standard printer to print your Sephora E-Gift Card.

5. When do Sephora E-Gift Cards/Gift Cards expire?

Sephora E-Gift Cards bought online expire 1 year from the date of delivery. Sephora Gift Cards bought in-stores expire 1 year from date of purchase.

6. Can I add more value to a Sephora E-Gift Card after purchase?

No. Once the purchase is complete, you cannot add more value to a Sephora E-Gift Card.

7. How can I redeem a Sephora Gift Card online?

Step 1: Ensure that you have your Sephora E-Gift Card/Gift Card number and PIN. To obtain the PIN number for store bought Sephora Gift Cards, scratch off the foil covering the PIN number located on the back of the Sephora Gift Card, in the right hand corner of the card.
Step 2: On the checkout page in the payment option section, enter your Sephora E-Gift Card/Gift Card number and PIN number.
Step 3: Hit save and continue. You will see the Sephora E-Gift Card/Gift Card amount deducted from your total order. If the Sephora E-Gift Card/Gift Card value is not enough to pay for your entire order, you may pay for the remaining amount with another payment option.

8. Can I make partial redemptions?

Yes. You may select how much you wish to pay with your Sephora E-Gift Card/Gift Card at the checkout page and pay the remaining amount with another payment option.

9. Can I redeem multiple gift cards in a single online transaction?

No. You may not use more than one Sephora E-gift card/gift card in a single receipt, for online purchases.